288 apps listed · 16 on live stores · 10,559 stores

Shopify Helpdesk Apps, Ranked by Stores Using Them

StoreRadar ranks the 288 Helpdesk apps on the Shopify App Store by the live stores that run them. 16 of them run on 10,559 stores we track, as of October 31, 2026. Chatty AI Chatbot & Live Chat leads with 4,582.

See the stores using these apps Jump to the ranking

Updated October 31, 2026 · refreshed daily

Apps listed
288
On live stores
16
Stores we track
10,559
Free plan
58%
Cheapest plan, per month
$0.50 to $2,500
New in 90 days
61

The top 30 Helpdesk apps by stores we track

Store counts cover only the apps we can detect on live stores. An app marked "not tracked" can still have many users. Apps we cannot count follow, ranked by App Store reviews.

  1. Chatty AI Chatbot & Live Chat

    by Chatty AI Sales Agent - For live chat & helpdesk

    4,582 stores we track

    ★ 4.9 (1,892) · Free plan · from $19.99/mo

  6. Chatbase

    by Chatbase.co Inc.

    109 stores we track

    ★ 4.9 (40) · from $40/mo

  11. goodChatBot: AI Chatbot New

    by Automatikly Business Pvt Ltd

    fewer than 25 stores we track

    ★ 5.0 (4) · Free plan · from $100/mo

  15. Lopaa AI

    by Sulopa Tech

    fewer than 25 stores we track

    Free plan · from $23/mo

  18. Redo

    by Redo Tech, Inc

    not tracked

    ★ 4.9 (831) · Free plan · from $10/mo

Find the stores that run Helpdesk apps

Open the store database filtered to the 16 apps above that we track, then buy that list as one CSV.

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Helpdesk apps by niche

The 5 niches of this category, with the top apps in each.

AI support agents

124 apps in this niche

Unified inboxes

13 apps in this niche

Ticketing helpdesks

33 apps in this niche

Self-service order portals

3 apps in this niche

Contact forms

5 apps in this niche

Other Helpdesk apps

About this data

Data source: the Shopify App Store listings of this category, and StoreRadar's own count of the live Shopify stores that run each app. Updated October 31, 2026. A store that runs two apps of this category counts once in the store total. All Shopify apps by store count

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Everything you need to know

Questions about Shopify Helpdesk apps, answered from the StoreRadar data on this page.

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How many Shopify Helpdesk apps are there?

The Shopify App Store lists 288 Helpdesk apps. StoreRadar can track 16 of them on live stores, and 16 run on at least one store we track.

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Which Helpdesk app do the most Shopify stores use?

Chatty AI Chatbot & Live Chat is on 4,582 stores we track, more than any other Helpdesk app we can see on live stores. Apps in this category run on 10,559 stores in all.

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Do Helpdesk apps have a free plan?

58% of the 288 listed Helpdesk apps offer a free plan.

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How much does a Shopify Helpdesk app cost?

The cheapest paid plan of each Helpdesk app runs from $0.50 to $2,500 a month, with a median of $29. Usage-based and one-time charges are not counted.

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What kinds of Helpdesk apps are there?

They fall into 5 niches. The largest: AI support agents (124 apps), Unified inboxes (13 apps), Ticketing helpdesks (33 apps), Self-service order portals (3 apps), and Contact forms (5 apps).

Every Shopify store, one file.

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