1081 apps listed · 110 on live stores · 132,275 stores

Shopify Chat Apps, Ranked by Stores Using Them

StoreRadar ranks the 1081 Chat apps on the Shopify App Store by the live stores that run them. 110 of them run on 132,275 stores we track, as of October 31, 2026. Shopify Inbox leads with 80,575.

See the stores using these apps Jump to the ranking

Updated October 31, 2026 · refreshed daily

Apps listed
1,081
On live stores
110
Stores we track
132,275
Free plan
67%
Cheapest plan, per month
$0.49 to $2,500
New in 90 days
182

The top 30 Chat apps by stores we track

Store counts cover only the apps we can detect on live stores. An app marked "not tracked" can still have many users. Apps we cannot count follow, ranked by App Store reviews.

  1. Shopify Inbox

    by Shopify

    80,575 stores we track

    ★ 4.6 (5,803) · Free plan

  3. Chatty AI Chatbot & Live Chat

    by Chatty AI Sales Agent - For live chat & helpdesk

    4,582 stores we track

    ★ 4.9 (1,892) · Free plan · from $19.99/mo

Find the stores that run Chat apps

Open the store database filtered to the 30 apps above that we track, then buy that list as one CSV.

Filter stores by these apps

Chat apps by niche

The 5 niches of this category, with the top apps in each.

AI chatbots

671 apps in this niche

WhatsApp and messaging apps

181 apps in this niche

Live chat

53 apps in this niche

Video and voice support

23 apps in this niche

Social inbox

23 apps in this niche

Other Chat apps

About this data

Data source: the Shopify App Store listings of this category, and StoreRadar's own count of the live Shopify stores that run each app. Updated October 31, 2026. A store that runs two apps of this category counts once in the store total. All Shopify apps by store count

Icons/outline/question mark circle FAQ

Everything you need to know

Questions about Shopify Chat apps, answered from the StoreRadar data on this page.

Icons/outline/chat bubble bottom center text

How many Shopify Chat apps are there?

The Shopify App Store lists 1081 Chat apps. StoreRadar can track 110 of them on live stores, and 110 run on at least one store we track.

Icons/outline/chat bubble bottom center text

Which Chat app do the most Shopify stores use?

Shopify Inbox is on 80,575 stores we track, more than any other Chat app we can see on live stores. Apps in this category run on 132,275 stores in all.

Icons/outline/chat bubble bottom center text

Do Chat apps have a free plan?

67% of the 1081 listed Chat apps offer a free plan.

Icons/outline/chat bubble bottom center text

How much does a Shopify Chat app cost?

The cheapest paid plan of each Chat app runs from $0.49 to $2,500 a month, with a median of $20. Usage-based and one-time charges are not counted.

Icons/outline/chat bubble bottom center text

What kinds of Chat apps are there?

They fall into 5 niches. The largest: AI chatbots (671 apps), WhatsApp and messaging apps (181 apps), Live chat (53 apps), Video and voice support (23 apps), and Social inbox (23 apps).

Every Shopify store, one file.

One payment. Emails, apps and themes included.

Buy the CSV for $149 Icons/solid/arrow right